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I don't have a PSCU debit card (or even an account for that matter). Can I design my card and apply online at the same time?
Unfortunately, no. You must have a debit card and account already in order to take advantage of the custom card site. If you are interested in doing so, please see a member service representative or call 734-641-8400.
How much does it cost for a personalized design card?
A custom card is only $7.95 and a standard design card is only $5.00!
How long will it take to receive my new card?
Once the new card design and/or services are approved, you will be able to pick up the card within the same business day.
Will my new card have the same card number, expiration date and PIN?
No. You will receive a new card number and expiration date. You will create a new pin once you have your card.
What happens if my card design is rejected?
You will be contacted by the credit union explaining that it is necessary for you to submit another card design and the reason why.
How often can I change my personalized card design?
You can change your card image as often as you like. Just remember that production charges apply.
Can the joint owner of my account have a different card design?
Yes. The joint owner or authorized user of an account may have a different design for the same card type. Please note the production charge for each card.
My card looks and feels different, will merchants accept it?
Yes, your new un-embossed MasterCard card may look and feel different, but it is a valid card that can be accepted at any MasterCard merchant location which has an electronic terminal.
How secure is the design website?
Our site is secured with 2,048-bit encryption and meets GlobalSign (the security certificate authority) Extended Verification process.
U.S. Patent Nos. 7,931,199 and 7,946,490 are used under license.
U.S. Patent Information