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How much does it cost for a personalized design card?
You can receive one FREE personalized card per year. If you wish to change your image more than once a year, a fee will apply. Please refer to our fee schedule.
How long will it take to receive my new card?
Once the new card design is approved, the typical delivery time is 7-10 business days.
Will my account number, expiration date and PIN change each time I change my design?
Once you've personalized your card, any future card requests will keep the same card number and PIN. The expiration date will change..
If I don’t have a debit or credit card, can I still upload an image?
Yes! However, please first contact Pelican State Credit Union so that a card can be set up for you.
What happens if my card design is rejected?
You will be contacted via email by the credit union explaining that it is necessary for you to submit another card design and the reason why.
How often can I change my personalized card design?
You can change your card image as often as you like. Just remember that the $5 production charge does apply.
Can the joint owner of my account have a different card design?
Yes. The joint owner or authorized user of an account may have a different design for the same card type. Please note the production charge for each card.
How secure is the design website?
Our site is secured with 2,048-bit encryption and meets GlobalSign (the security certificate authority) Extended Verification process.
U.S. Patent Nos. 7,931,199 and 7,946,490 are used under license.
U.S. Patent Information