I don't have a Mid American Credit Union Visa® card (or even an account for that matter). Can I design my card and apply online at the same time?
Yes, you can! Simply choose the appropriate 'Apply Now' option and submit your card design and application. A Mid American Representative may contact you for additional information to get your card and/or account set up.
How much does it cost for a personalized design card?
Members receive one FREE personalized card design within the card's three year expiration period. If you wish to change the picture on your card during this period, a production fee of $5 will apply.
How long will it take to receive my new card?
Once the new card design and/or services are approved, the typical delivery time is 1-3 business days.
Will my new card have the same account number, expiration date, and PIN?
When you are personalizing a VISA Check or Credit Card, your card number will NOT remain the same. A new card number will be generated each time a custom design order is placed. Your PIN (personal identification number) will be auto generated and sent to you via mail. You may choose to change your PIN after your card has been successfully activated.
What happens if my card design is rejected?
You will be contacted via email by the credit union explaining that it is necessary for you to submit another card design and the reason why.
How often can I change my personalized card design?
You can change your card image as often as you like. Just remember, a fee may apply to additional changes.
Can I have one design for my Check Card and another for my Credit Card?
Of course! You can have a different card design for each of the card types that you have. The first card design is free, but a charge may apply to future changes.
Can the joint owner of my account have a different card design?
Yes. The joint owner with a Check Card, may have a different design. A separate design must be submitted with the joint owner’s information, and a fee may apply.
My card looks and feels different, will merchants accept it?
Yes, your new un-embossed (flat-face) Visa card may look and feel different, but it is a valid card that can be accepted at any Visa merchant location which has an electronic terminal.
How secure is the design website?
Our site is secured with 2,048-bit encryption and meets GlobalSign (the security certificate authority) Extended Verification process.