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  • I don't have an First Area Credit Union Visa® card issued by Team One (or even an account for that matter). Can I design my card and apply online at the same time?
    Yes, you can! Simply choose the 'Design or Apply for a Visa Platinum Card' option and submit your card design and application. If you are not already a member of Team One, you will be prompted to join upon completion of personalizing your card. A Credit Union Representative may contact you for additional information to get your card and/or account set up.
  • Why do I need to establish a savings account with Team One Credit Union in order to receive my First Area Platinum card?
    Team One Credit Union is underwriting our Platinum card program; therefore it is necessary to join Team One. The membership fee of $5 is waived for all qualifying Platinum card requests.
  • How much does it cost for a personalized design card?
    Members may receive one FREE personalized card design each calendar year. If you wish to change the picture on your card again during the same calendar year, a $5 production fee may apply.
  • Who do I contact if I have questions about my Platinum card request?
    The friendly staff at Team One will be happy to assist you. You may reach them by calling (989) 754-6575 · (888) 288-3261 or by emailing Plastics@teamonecu.org.
  • How long will it take to receive my new card?
    Once the new card design and/or services are approved, the typical delivery time is 1-3 business days.
  • Will my account number, expiration date and PIN change each time I change my design?
    When you receive your personalized card, any future card requests will keep the same card number. The expiration date may change.
  • What happens if my card design is rejected?
    You will be contacted by the credit union explaining that it is necessary for you to submit another card design and the reason why.
  • How often can I change my personalized card design?
    You can change your card image as often as you like. Just remember that production charges may apply.
  • Can the joint owner of my account have a different card design?
    Yes. The joint owner or authorized user of an account may have a different design for the same card type.
  • My card looks and feels different, will merchants accept it?
    Yes, your new un-embossed Visa card may look and feel different, but it is a valid card that can be accepted at any Visa merchant location which has an electronic terminal.
  • How secure is the design website?
    Our site is secured with 2,048-bit encryption and meets VeriSign (the security certificate authority) Extended Verification process to protect our members.
Accessibility Statement U.S. Patent Nos. 7,931,199 and 7,946,490 are used under license.