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  • I don't have a Educators Visa® card (or even an account for that matter). Can I design my card and apply online at the same time?
    You are required to have an Educators Credit Union credit or debit card to be able to use this service. Please contact us at 262.886.5900 to get more information on setting up a new Educators Credit Union accounts and services.
  • How much does it cost for a personalized design card?
    Members receive one FREE personalized card design within the cards three year expiration period. If you wish to change the picture on your card during this period, a production fee of $10.00 may apply.
  • How long will it take for my new card image to be approved?
    The typical approval process takes 1-2 business days. Once the new card design and/or services are approved, you may pick your card up with a valid photo ID at the branch location you selected.
  • Will my new card have the same account number, expiration date, and PIN?
    The PIN and card number will stay the same; however the expiration date might change.
  • Will my account number, expiration date and PIN change each time I change my design?
    Once you've personalized your card, any future card requests will keep the same card number. The expiration date may change.
  • What happens if my card design is rejected?
    You will be contacted by the credit union explaining that it is necessary for you to submit another card design and the reason why.
  • How often can I change my personalized card design?
    You can change your card image as often as you like. Just remember that production charges apply.
  • Can I have one design for my Debit Card and another for Credit Card?
    Of course! You can have a different card design for each of the card types that you have. Please note the production charge for each card.
  • Can the joint owner of my account have a different card design?
    Yes. The joint owner or authorized user of an account may have a different design for the same card type. Please note the production charge for each card.
  • My card looks and feels different, will merchants accept it?
    Yes, your new un-embossed Visa card may look and feel different, but it is a valid card that can be accepted at any Visa merchant location which has an electronic terminal.
  • How secure is the design website?
    Our site is secured with 2,048-bit encryption and meets VeriSign (the security certificate authority) Extended Verification process to protect our members.
Accessibility Statement U.S. Patent Nos. 7,931,199 and 7,946,490 are used under license.