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  • How much does it cost for a personalized design card?
    CoastHills allows one free personalized card per year. Each additional personalized card requested in a calendar year can purchased for $5.
  • How long will it take to receive my new card?
    Once the new card design and/or services are approved, the typical delivery time is 1-5 business days.
  • Will my new card have the same account number, expiration date, and PIN?
    If we are reissuing your current card number your expiration and CVV will change.
  • What happens if my card design is rejected?
    You will be sent an email by the credit union explaining that it is necessary for you to submit another card design and the reason why.
  • How often can I change my personalized card design?
    CoastHills allows one free personalized card per year. Each additional personalized card requested in a calendar year can purchased for $5.
  • Can the joint owner of my account have a different card design?
    Yes. The joint owner or authorized user of an account may have a different design for the same card type. Please note the production charge for each card.
  • My card looks and feels different, will merchants accept it?
    Yes, your new un-embossed Visa card may look and feel different, but it is a valid card that can be accepted at any Visa merchant location which has an electronic terminal.
  • How secure is the design website?
    Our site is secured with 2,048-bit encryption and meets GlobalSign (the security certificate authority) Extended Verification process.
Accessibility Statement U.S. Patent Nos. 7,931,199 and 7,946,490 are used under license.