I don't have an ASE Credit Union Visa® debit card (or even an account for that matter). Can I design my card and apply online at the same time?
Yes, you can! Simply choose the appropriate 'Design & Apply for a Visa Debit Card' option and submit your card design and application. An ASE Representative may contact you for additional information to get your card and/or account set up.
How much does it cost for a personalized design card?
ASE is offering all members a FREE personalized debit card through December 31, 2012. After the promotional period ends, a replacement card fee of $19 will apply for cards that are not new or expiring within three months.
How long will it take to receive my new card?
Once the new card design and/or services are approved, the typical delivery time is 2-3 business days. The card will only be available for pick up in the designated branch.
Will my new card have the same account number, expiration date and PIN?
If you are personalizing a Visa Check Card, your card number will remain the same, however, the expiration date will change. Once you've personalized your card, any future card requests will keep the same card number.
Will my account number, expiration date and PIN change each time I change my design?
Once you've personalized your card, any future card requests will keep the same card number. The expiration date may change.
What happens if my card design is rejected?
You will be contacted by the credit union explaining that it is necessary for you to submit another card design and the reason why.
How often can I change my personalized card design?
You can change your card image as often as you like. Just remember that production charges apply.
Can I have one design for each debit card I have?
Of course! You can have a different card design for each of the checking account debit cards that you have. Please note the production charge for each card.